Help

Support

Last updated · Operated by AppFusion

Need a hand? Email support@glowcast.cam. We usually reply within two working days. In the App, Profile → Send feedback lets you attach diagnostics that help us fix connection problems faster.

Glowcast is planned to launch on iPhone and iPad in 2027. This page will grow with the App; until launch, it covers the essentials and how to reach us.

Contact

Getting started

  1. Connect your iPhone or iPad to a projector (see the projector guide below), or skip this and preview on your phone.
  2. Open Discover, pick a show and tap Use template.
  3. Follow the guided fit: drag each corner of the outline onto your real window, door or wall. Use the magnifier and the 1 px nudge buttons for precision.
  4. Add your text, photos and colours, then tap Start show.

No projector yet? Use Preview on a photo of my house to see any show on a picture of your home.

Projector guide

Cable (best quality, no delay). Use a USB-C to HDMI adapter (iPhone 15 and later, USB-C iPads) or Apple’s Lightning Digital AV Adapter (earlier iPhones). Adapters with a charging port let the show run all night.

AirPlay (wireless). Open Control Centre, tap Screen Mirroring and choose your Apple TV or AirPlay projector, then return to Glowcast: it takes over the projector automatically. AirPlay adds a short delay, so use a cable for music-reactive shows.

How bright? A window at night works with an inexpensive projector. An indoor wall is best with 1,000+ lumens. A whole house front needs about 3,000 lumens or more. Turn off your projector’s auto-keystone and fix it in place so your fit stays lined up.

Troubleshooting

  • Black screen on the wall. Choose the correct input (HDMI 1 or 2) on the projector, check that your USB-C cable carries video (some only charge), and unplug and re-plug the adapter.
  • I see my whole phone screen. That’s AirPlay mirroring. Open Glowcast and it switches the projector to the show.
  • Blurry or soft edges. Many budget projectors are 720p or lower. Set Profile → Output → Resolution to your projector’s native resolution, then focus the lens.
  • Edges cut off. Your projector or TV is overscanning. Adjust Overscan until the test grid’s border is fully visible.
  • The show moved. If the projector was bumped, use Projector bumped? in the fit screen to shift every surface back in one go.

Subscriptions and purchases

  • Cancel: on iPhone or iPad, go to Settings → [your name] → Subscriptions → Glowcast. On Android, go to Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting the App does not cancel a subscription.
  • Restore purchases: in the App, open Profile → Restore purchases while signed in to the same Apple ID or Google account.
  • Refunds: Apple and Google handle refunds. Use reportaproblem.apple.com or Google Play’s refund page.
  • Season Pass: a one-time purchase for 60 days of Pro. It never renews, so there is nothing to cancel.

See the Terms of Use for full subscription terms.

Privacy and your data

Glowcast needs no account. Your shows and photos stay on your device. To access or delete data we hold, see Delete your data or the Privacy Policy.

Requirements

  • iPhone or iPad with iOS or iPadOS 17 or later (planned for 2027 launch)
  • A projector with HDMI input and a compatible adapter, or an AirPlay receiver
  • Android and Android TV versions are planned after the iOS launch